Mar 3 Field Trip to IEP Conference

March 3rd Field Trip to IEP Conference

Here is the program schedule and online registration is open. Click here to register.

Monday's Assignment

Good morning everyone,

We are still working on our communication skills; here is an audio link, click on this one and follow the instruction.

Once you are done with that one, click here and watch that video. Then, on your blogs, write a description on what happened in that video in your own words, try to explain what is the relation between the title and the video, and lastly, find at least three things that you have observed from it and then compare them with your peers.  

Feb 8 Field Trip to a Ski Resort < Suspended due to MicroSkills' Closure

Our first ski trip to our usual venue of Earl Bales this year is on Feb 8 (the second is on March 2)! Do arrive by 9:50 a.m. to get ready for equipment fitting. You might like to bring a lunch if the cafeteria does not open on that day.

Please feel free to invite friends and family.

2 TRACKS

1.     Ski Lesson

a.     $40 per person—program till 2 p.m.

                                                              i.      Helmet, boots, skis

                                                            ii.      Lift ticket

                                                         iii.      Instruction

b.     Be ready with your own jacket, socks, gloves, and snowpants.

c.      Payment due Friday Feb 3, 12 noon

       2. Snowsport Lesson

a.     FREE of charge—program till 12 p.m.

                                                              i.      Alpine Code and Ski Patrol

                                                            ii.      Ski/Snowboard Technology

                                                         iii.      Resort Facilities

b.     Dress warm!

c.      Bring an indoor picnic.

Monday's Assignment

There are various styles in customer service. Sales techniques can range from subtle or soft-sell to more direct or hard-sell, depending on the type of product or service being offered.

Hard selling is more common in selling real estate, cars, furniture, major appliances, insurance, and financial services because these products and services are usually sold on a commission basis. In most retail stores, however, you will encounter soft selling.

Task 1:

Listen to these two sales dialogues. Answer the following questions.

1. How are the two sales styles different? 


2. What hard-sell techniques does the salesperson use in the first dialogue? 


3. What constitutes soft selling in the second dialogue? 


Task 2:

Click on this link and record your answer. Think of one time when you have been in a  situation, either as a customer or as a seller, and record which sales style was it? What was being sold? Describe how the seller tried to convince you to make a purchase. How did you respond to it? 


Task 3:

Guess the meaning of the following expressions:

Word/expression	Meaning	Sentence
Giveaway
That sounds too good to be true
I’m not sure I’m comfortable with that
I don’t know. That’s kind of soon
Take advantage of
This is a limited offer
a passion for hockey
Hockey gear

Editing checklist correction:

Wednesday's Assignment

Writing Coherent Paragraphs

Task 1:

Fill in the blanks below with the appropriate transitions.

Such as	Further	Finally	In addition
First	In particular	For example	Specifically
In short	But

Cancer is one of the leading causes of premature death in Canada, …………there are several ways we can reduce our risk of developing it. ……………, we can eat better. …………, we can eat foods that are high in fibre and low in saturated fat, …………………black beans and whole grain breads………………, we can be more active………………….., we can exercise for at least 30 minutes a day……………….., we can avoid smoking or being exposed to second-hand smoke……………….. , we can get screened for the types of cancer common to our gender………… , women can have mammograms to screen for breast cancer, while men can have PSA (prostate-specific antigen) tests to screen for prostate cancer…………… , by taking steps to reduce the risk of developing cancer, we can live longer, healthier lives.

Task 2:

Locate and underline pronouns in the following paragraph. Then, list them (in order) on a chart, along with the idea to which each pronoun refers.

Canada’s cheese guru, Gurth Pretty, is aiming to raise the profile of Canada’s little-known artisanal and regional cheeses, including those made from cow, goat and sheep’s milk. He has conducted extensive cross-country research on them. He has also spoken at length with many cheese makers about their products. In addition, they and Gurth have developed a number of recipes that incorporate the cheeses to encourage Canadians to taste them. As a result of Gurth’s efforts, Canadian artisanal cheeses are becoming better known and will no doubt become more popular in the future.

Pronoun	Refers to
those

Task 3:

Read the following paragraph. Then write the appropriate pronouns in the blanks.

Of the hundreds of Canadian artisanal cheeses that Gurth Pretty has discovered, a number of ……………………………. have special characteristics. One of ……………….. cheeses is a Niagara-region cheese made from the milk of Guernsey cows. Canada has only a few herds of ……………., and …………………. milk is rich and creamy, so ………………….. is used to produce several kinds of Guernsey cheese. Another is a cheese made from the milk of rare Canadienne cows grazing on Québec’s Magdalen Islands ………………….  tastes slightly salty because the grass …………… graze on is coated with salt mist from the Gulf of Saint Lawrence. Finally, there is an aged goat’s milk cheese from British Columbia.. ……………… is soaked for five days in local red wine and grape skins. All in all, Canadian artisanal cheeses vary greatly from region to region.