Good morning everyone,
There is an idiomatic expression in English that describes one of
the cultural norms of business writing in North America. The expression is “in
a nutshell,” which means to present the facts briefly and concisely without a
lot of unnecessary details. So when someone says, “Just give me the facts in a
nutshell” or “Please get to the point,” they are asking for a summary of the
facts in the most concise way possible.
This week's theme is Business
Writing. First thing we need to understand all the acronyms and
abbreviations that people use in workplace correspondences.
Task 1:
Write the meaning of each of the common email emoticons listed
below. Search the Internet
for other emoticons used in email and add them to your list.
Possible search term: emoticons
1. : )
6.
2. ; )
7.
3. : (
8.
4. : o
9.
5. :-<
10.
Task 2:
The following acronyms and abbreviations are commonly used in
business writing.
Write their meanings and explain when you would use them.
1. asap
6. Att.
11. c/o
2. FYI
7. Encl.
12. n/a
3. TTYL
8. Cc
13. i.e.
4. FAQs
9. Bcc
14. w/
5. BTW
10. e.g.
15. tks.
Task 3:
Imagine the following scenario. Then write an email message for
this situation below. Decide whether the style is semi-formal or informal.
You have received an email from a team member requesting a report
on the progress of a project.
You were away on holidays for two weeks and still need more time
to collect and process the
Write an email in response and include the following:
• confirm receiving the request
• explain the reason for the delay in submitting the report
• suggest a new deadline
• end the message appropriately
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